Author Topic: fax machines and 911  (Read 4356 times)

Offline toolbox123

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fax machines and 911
« on: January 29, 2010, 12:18:44 PM »
Hi All,

Just wondering about some possible suggestions for the following problem:

Lately, almost every other day it seems, our staff when they use a fax machine have been dialling 911.  9 for the external line, 1 for long distance and another 1 accidentally.  I have already setup a message so that when people dial 911 it says


Offline Chakara

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Re: fax machines and 911
« Reply #1 on: January 31, 2010, 01:22:00 AM »
  Ralph -  you had a link in a prior post ( http://www.mitelforums.com/forum/index.php?topic=88.0 ) that appears to be dead.  Can you re-post that info as I think it applies here...

-Chak

Offline ralph

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Re: fax machines and 911
« Reply #2 on: February 02, 2010, 09:59:00 AM »
Here is the link to the 911 Mis-dial article I wrote:
How to Stop 911 Misdials

For the 3300, the easiest fix is to go into the system speed dial assignment form and create a new speed dial of "911*" with an actual number of "0".   Now if any one accidently dial "911-<area code><number>" they will get an error as soon as they dial the fisrt digit of the area code.

Works like PFM.

Ralph

« Last Edit: August 04, 2015, 04:50:30 PM by ralph »

toolbox

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Re: fax machines and 911
« Reply #3 on: February 05, 2010, 06:35:19 PM »
Once again thanks Gents!  Much appreciated .


 

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