Author Topic: Enable International Dialing  (Read 5115 times)

Offline PokerMunkee

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Enable International Dialing
« on: December 08, 2014, 03:03:26 PM »
I need to enable International Dialing for a few suits.

I setup 9011 with Unknown digits dialed in ARS Digits Dialed form.

I have it going to Route 1.   This is what all my other ARS Digits Dialed use.

Route 1 in the ARS Routes form points to COR Group Number 1.

When I dial the number, it says you need a long distance access code, then it switches over to our phone tree.

We don't use access codes.  I'm confused.  Any ideas?
« Last Edit: December 08, 2014, 03:09:08 PM by PokerMunkee »


Offline PokerMunkee

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Re: Enable International Dialing
« Reply #1 on: December 08, 2014, 05:11:21 PM »
Ended up being our carrier was blocking int dialing.  After they enabled it, all is well.

What's the proper way to lock down int. dialing only from certain extensions?

All of our phones have a COR Group of 1, which gives them LD dialing.


Offline johnp

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Re: Enable International Dialing
« Reply #2 on: December 08, 2014, 06:25:11 PM »
Yes, setup a route and cor that can limit access

Offline mszodiac

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Re: Enable International Dialing
« Reply #3 on: December 09, 2014, 08:53:46 AM »
Assign a route on the 9011 digits dialed that has a COR group value that only includes the users with the correct COR. 

So for example,
ARS digits dialled 9 011 goes to Route 19 with COR group 19.
COR group 19's classes of restriction for group is 1-10, 12-64.
You can set the COR value of the extensions that will have access to international dialing to 11.

Offline ralph

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Re: Enable International Dialing
« Reply #4 on: December 09, 2014, 09:37:20 AM »
This link may be helpful
Mitel ARS Programming

Ralph


 

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