Hi All,
I have an issue where a user with an IP extension uses his "Blue Settings" key to do a call forward to his mobile phone, which works and rings the mobile phone, the issue is that voicemail doesn't seem to be working correctly. This customer would like it to go to his Mobile carrier's voicemail, only is seems to be routing back to their MS Exchange UM, almost like it is supervising the call. Is there another call forwarding option I can create for him that will work better (Feature Codes, etc.)
Thanks,
-Iron