Author Topic: Internal calls don't go to Voicemail - continuous ring  (Read 1855 times)

Offline zman79

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Internal calls don't go to Voicemail - continuous ring
« on: November 10, 2014, 10:54:02 AM »
I had one phone that was not going to voicemail at all. I added a forwarding path to the voicemail. Now outside callers will get a voicemail after a certain number of rings. But, internal callers get a continuous ring. I thought adding the forwarding path would fix this problem for all calls. Is there a different setting for internal calls?


Offline bluewhite4

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Re: Internal calls don't go to Voicemail - continuous ring
« Reply #1 on: November 10, 2014, 10:57:08 AM »
Within the assigned forwarding path, you need to set IC calls to route to voicemail as well.

Offline zman79

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Re: Internal calls don't go to Voicemail - continuous ring
« Reply #2 on: November 10, 2014, 11:03:10 AM »
I didn't know it was that easy. Thank you. That fixed the issue


 

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