Author Topic: Upload WAV file to VM Box  (Read 3000 times)

Offline Shimster

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Upload WAV file to VM Box
« on: November 06, 2014, 06:18:03 AM »
Hi All

I've been asked to upload some per-recorded voice-mail greetings to our Mitel 3300 system. The files are the correct file-type and bit-rate etc, but all I'm seeing is:

File Upload : Success.Please wait for Audio Upload to complete
   
It finally times out, and the wav file never seems to get applied to the VM Box.

Has anyone has a similar issue?

Thanks


Offline lundah

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Re: Upload WAV file to VM Box
« Reply #1 on: November 06, 2014, 07:01:36 AM »
Any error messages in the logs?

Offline Shimster

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Re: Upload WAV file to VM Box
« Reply #2 on: November 06, 2014, 07:37:35 AM »
Nothing at all relating to the WAV file upload.

Offline sarond

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Re: Upload WAV file to VM Box
« Reply #3 on: November 06, 2014, 07:40:00 AM »
What version of software.

Probably an IE/Java problem. Make sure you allow popups and add to trusted sites will normally ease some pain.
Can you try from another PC to see what happens?

Offline Shimster

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Re: Upload WAV file to VM Box
« Reply #4 on: November 06, 2014, 08:10:14 AM »
Thanks. It was a popup issue. I was asked if I wanted to cancel further dialogue popups, I had clicked Yes.   :D

Once I logged out and back in again, and clicked No when prompted, it worked fine.



 

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