Author Topic: 5360 presence  (Read 2173 times)

Offline Rmitel

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5360 presence
« on: November 01, 2014, 03:56:05 PM »
Hi All!

I have been using these forums for quite a while but never posted, I'm hoping one of your knowledgable chaps might know the answer  :)

We have a mitel 3300 with micollab and 5360 handsets.  Does anyone know how to get the presence information showing on speedcall keys on the handset like in the image below:

http://www.teamextenda.com/img/MitelModel5360.jpg

Cheers in advance!
Rick


Offline ccitechpatrick

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Re: 5360 presence
« Reply #1 on: December 01, 2014, 01:36:49 PM »
You need to be licensed for "presence on Mitel sets" in your MiCollab client for that user. Turn on PC connectivity from the phone and then, in the desktop software, go to manage account then select the desk set and click the manage device icon (gear) input the IP address of the phone and click connect. Program the keys as speedcall keys then tick off the box to display presence.


 

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