Hi All,
I have a customer that has the Mitel 3300 and SIP trunks. They have 3 physical extensions in this group, they are: 5057, 5058, 5059. They also have four analog extensions in this group, they are: 5050, 5051, 5052, 5053. Currently their main DID in the "System Speed Calls" form routes to the 5050 analog extension. In the "Call Rerouting" form 5050 goes to #5050 (Which is a hunt group). In the "Hunt Groups" form there is indeed a #5050 hunt group with the members of: 5051, 5052, 5053. On all 3 Mitel 5330 IP phones they have 3 keys programmed as "Key System" with 5051-5053 set as the "Button Directory Number" and set to "Ring".
...knowing this, the question is:
They would like a button(s) (Set On, Set Off) that will forward the main number from the hunt group to an external number. How would I accomplish this?
Thanks,
-Iron