3300 MXe 2-Clustered Rel 4.2 / 10.2.0.26_2 EMB-VM 6-SX200 10-ASU PRIs
Re: Embedded Voice mail - I had reports from users about calling a users extension and they never got connected to voice mail. I started dialing the ports, 4001, 4002, 4003, ah 4004 rings and voice mail doesn't answer. Same for 2 more ports.
So I tried to clear the ports and system gave me typical "Remove from User & Devices or Tel Directory first" But I did not find any references to the ports in either of those spots. Now I'm at a loss on what to try next to resolve this.
Any suggestions are greatly appreciated.
Thanks.