Author Topic: Mitel TAPI Integration  (Read 4028 times)

Offline hyamzy

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Mitel TAPI Integration
« on: August 20, 2014, 10:08:13 AM »
Hi there

Could anyone give me a little information on where I can find a TAPI driver for my Mitel 3300 box that I can install on Windows 7/2008 R2?

Our company uses a CRM web-based software with a huge database of customer telephone numbers and we would like to enable click-to-call functionality with our 5312 IP Phones.

The CRM software supports all client-side TAPI drivers.

Any help is much appreciated!


Offline bluewhite4

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Re: Mitel TAPI Integration
« Reply #1 on: August 20, 2014, 10:37:12 AM »
The 3300 doesn't have a direct TAPI driver anymore I believe. You'd need to use UCA to take advantage of that.

Offline hyamzy

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Re: Mitel TAPI Integration
« Reply #2 on: August 20, 2014, 12:29:42 PM »
I found a brilliant third-party driver called ECSTA by ESTOS which i've integrated with our CRM.

Best part is that it's free!

I couldn't find anywhere to get a free version of UCA without loads of hassle.

Thanks

Offline markyb73

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Re: Mitel TAPI Integration
« Reply #3 on: August 20, 2014, 02:20:26 PM »
Xarios phone integrator is a good product for tapi drivers on pc's.


 

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