We have a Mitel 5000 and MAS server. We have the UCA and softphones working fine inside the building, but ran into a stumbling block when trying to configure the teleworker/MBG to work outside.
We've hired the local phone supplier who is the mitel agent in our area to configure the MBG and get the softphones working outside the building. This is the company that originally installed our 5000 and they have also installed our UCA/MAS server.
Anyhow, we can not get the MBG/Teleworker to work. The last stumbling block has been whether or not we need the Mitel Proxy Server...we can not access the Proxy Server settings in the UCA admin console...though it makes reference to the Proxy Server in the MBG manual.
What is the proxy server, how is it installed, and can it be installed on the same server as the UCA install?...and is it even needed?
Any advice would be greatly appreciated as we have all run out of options!