I recently had the MiVoice Networking license installed so I can now transfer voice mail messages to different branch mailboxes.
This only works if I dial the extension, the directory option doesn't work.
It was explained to me that this is a Mitel flaw and is not fixable. The directory only shows my location and is based off of users and phones in one location, not mailboxes.
My questions are: is this true? and if I go into my phone directory (I created a feature button) all my users are listed by name and extension number. Why would this not carry over for voice mails?