Checking call volume via SNMP

[abrookewood]

Does anyone know what OIDs I would need to poll via SNMP to determine the number of lines that are in use?

I know that I can run the following command to generate the report I want via the web interface, but I want to tie this into Zabbix so we can get historical data.
Logon to the Mitel and open the Systems Administration Page
Open the Maintenance & Diagnostics menu item
Click on the Maintenance Commands menu item
Type the following: STATE 2 1 2 1

[abrookewood]

My support partner has provided the following MIBs (attached).

Not sure what I should be looking for, but if I find it, I will post the results.

Any advice greatly appreciated.

[abrookewood]

Apparently one way to do this is to use CCM - there's a report called something like trunk usage or something.

Also, the command I wrote about earlier actually tells you how many inbound lines are configured on the PBX, which may not correlate to the number you actually have.

A better command is to look at the outbound lines: STATE trunk GROUP 1

[ralph]

Yes, I believe that CCM will provide historical call reporting.
This is generally done with a call accounting system.
The STATE command will show you a snapshot of what is in use at the moment you issue the command but I don't think it would be very effective in showing a good overall picture of traffic.

Take a look at TRAFFIC in the help files.
This will generate a a report showing how much traffic is being used on all your trunks.
I generally set it up to run hourly during business hours.   It will hold 10 files and then overwrites the oldest one.

Ralph

[LoopyLou]

The system can generate traffic reports. They just need to be collected. The CCM is one means of doing this plus it can also used the collected SMDR data.

[abrookewood]

Excellent - thanks guys, I will investigate further.