I know, ACD Express paths can't be resilient. I am looking for a way to make them seem as though they are. I would build the path on two controllers and have the sets/agent IDs resilient between them. I would like a way for inbound calls to hit the primary path (lets call it 1234) normally, but automatically hit the secondary path (2345) when in failover. The customer doesn't want to make any manual changes, and I would like the easiest config possible.