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Author Topic: Beeping  (Read 2293 times)

Offline Mattmayn

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Beeping
« on: August 07, 2014, 04:57:49 PM »
I have a user complaining about two quick high pitched beeps every twenty seconds. She claims that it happens on her cordless handset, on a corded handset and on speaker. Any ideas? MCD 4.2

I checked her COS and  silient monitor is disabled, so that is ruled out. She does have a PRG which has one member absent, but that shouldn't do anything either.
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Offline jrg0852

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Re: Beeping
« Reply #1 on: August 08, 2014, 07:58:47 AM »
We had a similar at one of our clients. Ended up being the user's smartphone too close to desk phone. Make sure this isn't the case.
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Online ralph

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Re: Beeping
« Reply #2 on: August 08, 2014, 08:21:56 AM »
Usually when I see this it's because batteries are low either in the headset or the headset base.

Ralph
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Offline Mattmayn

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Re: Beeping
« Reply #3 on: August 08, 2014, 08:23:53 AM »
It is a wireless handset and the battery status on the phone states that it is fully charged.

Think impairing and repairing my change anything?
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Online ralph

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Re: Beeping
« Reply #4 on: August 08, 2014, 08:27:49 AM »
Certainly wouldn't hurt to try.  I don't think it would do much for it though.
Any chance this phone is being recorded?

Ralph
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Offline Mattmayn

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Re: Beeping
« Reply #5 on: August 08, 2014, 08:28:30 AM »
I don't think they have anything to do that with. I'll check in a bit.
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Offline Mattmayn

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Re: Beeping
« Reply #6 on: August 11, 2014, 09:13:21 PM »
Removing and replacing the wireless accessory module resolved this issue.
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