One Way Audio on Boder gateway

[jf1221]

my teleworker phone makes phone calls and the party on the remote end can hear him vai cell phone.Bu the teleworker cannot hear the cell phone user. calling throuh SIP provider windstream. Firewall ports are open and routing is in place. where can i look on the Border gateway to view the errors or logs.

[ralph]

How is your MBG setup?  Gateway or Server mode?
Is the network that your phone is on in the local networks of the server?


Ralph

[jf1221]

Custom configuration: RTP ICP 192.168.50.16

[jf1221]

Custom

RTP ICP-side override addresses    192.168.50.16
RTP Set-side override addresses    40.140.209.195

no phone is on a seperate network...pure teleworker

[scheidel21]

I know this is old, but looking at the documentation to use it as a gateway it appear it can only be configured in a server mode using DMZ or Edge deployment. Out Mitel vendor is having the same issue right now trying to deploy it on the LAN.

[johnp]

A non virtual with 2 nic can reside whereever(double nat if desired), virtual can have 2 also now.