420 bad extension on my vMCD

[jf1221]

I cannot dial out...I can receive phone calls, but outbound is not working...i took some captures and I am getting a 420 bad extension. the provider is Windstream

[ralph]

Some questions:
1) Does this work for any extension?
2) If it does work does it work only for certain phone models?

A couple of things: (most of which are just guesses on my part)
1) be sure the extension you are dialing out from is in the DID range.
2) In checking the pcap I can see in the invite a "Require: 100rel"   - pure guess on my part but in the SIP profile turn off Reliable Provisioning.


Ralph

[jf1221]

that was it Ralph...
In checking the pcap I can see in the invite a "Require: 100rel"   - pure guess on my part but in the SIP profile turn off Reliable Provisioning.