I used the logsys read smdr all match number and I have a follow up question.
If the originating call came from location B where the PRI is I can see X extension made a call to this number. However, if the call originated from location A it shows X9999 instead of the callers extension. Is there anyway to piece together who made the call if it's at a location other than that where the PRI sits? It still shows me time and date along with which trunk they used which is helpfull but X9999 is not very helpful since I have 10 other sites using this PRI.
Thanks,