Author Topic: SalesForce CTI connector for the 5000  (Read 2346 times)

Offline tcherpak

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SalesForce CTI connector for the 5000
« on: June 25, 2014, 03:37:08 PM »
Hello everyone,

Would anyone be able to recommend a CTI connector for Salesforce.com and our Mitel 5000 PBX? We need a connector that will work in a terminal server environment and we can't port our numbers to another service like twilio. Any advice on this subject would be much appreciated. Thank you!


Offline dwayneg

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Re: SalesForce CTI connector for the 5000
« Reply #1 on: June 25, 2014, 05:31:03 PM »
A company called Xarios makes a nice, affordable CTI app to tie your PC to your phone.  Click-to-dial, on-screen call handling, drag-and-drop calls to ther users and much more.  I've never used with Salesforce.com, just Outlook, but their web site says SalesForce is supported.  Xarios.com, and you're looking for Phone Manager.  I believe they'll do a web demo for you

Offline tcherpak

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Re: SalesForce CTI connector for the 5000
« Reply #2 on: June 25, 2014, 05:33:18 PM »
Awesome! Just got off the phone with them. Thank you so much! ;D

Offline Marah Sayaman

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Re: SalesForce CTI connector for the 5000
« Reply #3 on: August 22, 2016, 12:06:30 PM »
You can check out the Salesforce App Exchange page for Mitel integration options. Or, if you're willing, try a third-party software like ***Blocked as spam****. ***Blocked as spam**** offers Salesforce integration with Mitel. https://www.***Blocked as spam****.com/integrations/salesforceiq/mitel

Marah Sayaman
Product Support Solution, ***Blocked as spam****


 

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