Author Topic: 5550IP call rerouting  (Read 1323 times)

Offline sanderfrons

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5550IP call rerouting
« on: June 23, 2014, 09:49:42 AM »
question: I have 2 different companies, each company has 2 5550IP consoles. When those 2 are both set absent, the call needs to be redirected to the other 2 consoles from the other company and vice versa.
When the last console is set absent the system has to go in Night 1.
How do I reroute the call for company A to the other 2 consoles from company B, when both consoles from company A are set absent? Does 1st alt work on this?




Offline ralph

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Re: 5550IP call rerouting
« Reply #1 on: June 23, 2014, 10:19:16 AM »
1 Alt should work.
Create a new always alt that points to a button on the other company's console.
Then assign it to the directory numbers of the 1st company's buttons.

Ralph


 

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