Author Topic: MCD 3300 Ghost Extension  (Read 2098 times)

Offline ChadH

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MCD 3300 Ghost Extension
« on: June 09, 2014, 08:03:38 AM »
Went to add a user today with extension # 2634, however, I get a return error of "Directory Number Already Exists".  I have not been able to find this extension anywhere so I can delete it.  I've used the Locate Extension Number command line and it returns "0" results.  I've checked Call Forwarding Profile and no records exist (if i call extension it forwards to an external #).  I'm totally at a loss here any help would be appreciated as I have to use this extension, so finding and deleting is a must!


Offline sarond

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Re: MCD 3300 Ghost Extension
« Reply #1 on: June 09, 2014, 08:20:24 AM »
Rather than using Locate Extension Number, just use Locate Number.

Offline ChadH

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Re: MCD 3300 Ghost Extension
« Reply #2 on: June 09, 2014, 08:23:49 AM »
That worked!  Thank you.


 

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