Author Topic: IP Console Softphone  (Read 2505 times)

Offline super6

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IP Console Softphone
« on: June 03, 2014, 02:01:04 PM »
We have a few users that have 5500 IP consoles and I was curious if there is a softphone available for them.  It would be nicer if the operators were able to use a softphone but not sure if it's possible.  Or if there are other options for the operators to handle calls.  Any comments or suggestions are welcome.  Thanks

Perry


Offline ralph

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Re: IP Console Softphone
« Reply #1 on: June 03, 2014, 02:09:39 PM »
I think if I read the release notes correctly that the next release of MCD software (7) will have a software based console.

Ralph

Offline bluewhite4

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Re: IP Console Softphone
« Reply #2 on: June 03, 2014, 02:11:03 PM »
The other option in my mind is UCA's Operator option as well. You could even do a soft-phone with it if you wanted.

Offline super6

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Re: IP Console Softphone
« Reply #3 on: June 03, 2014, 02:26:43 PM »
Bluewhite4,

Can you elaborate a bit?  Is there any info out there about that option??  Thanks for the reply!

Offline bluewhite4

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Re: IP Console Softphone
« Reply #4 on: June 03, 2014, 02:30:27 PM »

Offline super6

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Re: IP Console Softphone
« Reply #5 on: June 03, 2014, 02:54:08 PM »
Thanks for the info.  Really appreciate it. 


 

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