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Author Topic: Remote Call Forwarding  (Read 4147 times)

Offline 619Tech

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Remote Call Forwarding
« on: June 02, 2014, 03:37:44 PM »
MCD 4.2
UCA 5.0
iLink 9.0

I have a customer looking to remotely activate call forwarding on their office endpoints. I am fearful of implementing DISA to allow this because of prior fraud/hacking experiences with this customer. Anyone know of any UCA or iLink options, or any other method that could be used to achieve their request?
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Offline 127.0.0.1

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Re: Remote Call Forwarding
« Reply #1 on: June 02, 2014, 04:58:00 PM »
UCA app on mobile phone to manage EHDU would be slick IF you have the licensing.
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Offline LoopyLou

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Re: Remote Call Forwarding
« Reply #2 on: June 03, 2014, 07:56:01 AM »
If its a single user wanting to change their own end points then using UCA along with a PRG is the best bet. If they need to be able to change other peoples end points then its DISA, or a console or maybe call recognition feature.
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Offline x-man

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Re: Remote Call Forwarding
« Reply #3 on: June 03, 2014, 08:02:36 AM »
ave they access to the network or a PC remotely? If so just give them a web access to their desktop tool and they can activate/deactivate forwarding and reprogramme it as well if they need to change the number.
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