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Author Topic: Double Voicemail Greeting  (Read 1502 times)

Offline Steve

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Double Voicemail Greeting
« on: May 29, 2014, 01:14:57 PM »
Hey Everyone,

I am noticing an issue with external callers hearing the voicemail greeting twice when the users' phone is set to DND or they are on the line. Has anyone else experienced this? I ahve roamed through the logs on nupoint, unable to find anything. This could be perhaps because there are roughly 1 billion log types in the log viewer.

Any help is greatly appreciated.

Steve
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Offline bluewhite4

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Re: Double Voicemail Greeting
« Reply #1 on: May 29, 2014, 01:24:51 PM »
There was a DPAR on this a couple months ago. Contact Mitel, they had a patch for it.
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Offline marcolive

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Re: Double Voicemail Greeting
« Reply #2 on: May 30, 2014, 04:49:17 PM »
bluewhite4 is right.
I think latest Nupoint release corrected the issue also
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Offline DARWIN

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Re: Double Voicemail Greeting
« Reply #3 on: September 11, 2014, 12:34:24 PM »
Curious to find out if anyone else ran into this problem and got it resolved after an update?
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