Will a phone forward after it's disconnected

[acejavelin]

Sorry, off for a few days and have a customer that contacted me with a quick question, and I don't have access to a system at the moment...

If a 5340 phone is call forwarded to another extension and then disconnected (unplugged and shipped off), will the calls still forward? I know a few systems that won't do this, but I can't remember if the 5000 is one of them.

[dwayneg]

Definitely!  Matter of fact, you can forward the phone without ever connecting it by using code 359.  Remember that if you don't really need a phone there you can also use a Phantom Extension.
Special secret: you can also invoke a system forward in programming or, and this is cool, you can program a manual forward (which can include forward to outside numbers) within programming by going to VIEW in the toolbar and choosing ONLINE MONITOR.  Manual forwards and station speed dials will appear along with other new stuff.

[acejavelin]

Duh! I should have just thought of the remote programming thing, use it all the time, not sure why I was questioning myself.

[DND ON]

In the good olde days before phantoms and remote forwarding, that's how we did all of our forwarding off-site. I can still picture biscuit jacks at the MDF labeled with the forwarding info.