Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel SX200, SX2000, and older SX platforms
»
Call routing via auto attendant
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Call routing via auto attendant (Read 1932 times)
Rick La Grande
Contributer
Posts: 11
Country:
Karma: +0/-0
Call routing via auto attendant
«
on:
May 07, 2014, 05:08:47 PM »
Looking for help on how to route calls from a single 800 number via a PRI to 4 SX 200s all running 5.2.0.12. I know how to do basic programming on these system but not for sure how to get this accomplished. They are all 4 connected using 3 ip nodes at this time. I was told by Mitel this would work. Does anyone know how to program it? I have HG/RG set up on all 4 sites. The PRI goes in to site 1 and customer would like Auto Attendant to be press 1 for site 1, press 2 for site 2 and so on.
Logged
johnp
Global Moderator
Hero Member
Posts: 2209
Country:
Karma: +67/-0
Re: Call routing via auto attendant
«
Reply #1 on:
May 09, 2014, 12:59:26 AM »
The auto attendant would work, in the site that is local create 3 phantom extensions each being forwarded always to sites 2, 3 and 4. You could create transfer only mailboxs 1, 2, 3, 4, with the correct transfer extension.
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel SX200, SX2000, and older SX platforms
»
Call routing via auto attendant
Sitemap
1
2
3
4
5
6
7
8
9
10