Author Topic: Paging to and from a softphone with Mitel UCA  (Read 3131 times)

Offline unclejemima

  • Full Member
  • ***
  • Posts: 165
  • Country: ca
  • Karma: +0/-0
    • View Profile
Paging to and from a softphone with Mitel UCA
« on: April 28, 2014, 07:13:13 PM »
Is there a way to page with a button like on the Mitel corded desk phones (IE 5320) with the softphone app connected to Mitel UCA?

How about receiving pages on the softphones though the phones speakers with the Mitel UCA?

These are all iphones running the Mitel UCA app.

Thanks!!!


Offline unclejemima

  • Full Member
  • ***
  • Posts: 165
  • Country: ca
  • Karma: +0/-0
    • View Profile
Re: Paging to and from a softphone with Mitel UCA
« Reply #1 on: April 29, 2014, 10:54:24 AM »
Good day.  I'm wondering if anyone has done this before or knows if its possible?

Thanks :)

Offline Tech Electronics

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2983
  • Country: us
  • Karma: +89/-1
    • View Profile
Re: Paging to and from a softphone with Mitel UCA
« Reply #2 on: May 02, 2014, 08:23:18 AM »
Unclejemima,

No one has ever asked me that before so I have never tried, but you could try dialing the extension for the page zone and see if that works to send a page. As for receiving one I would think that would be a no as I do not think those softphones are allowed in Page Zones, but you could try it since it does allow for softphones.

System > Devices and Feature Codes > Page Zones > Page Zone > IP / Digital Telephones

Thanks,

TE

Offline johnp

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 2201
  • Country: us
  • Karma: +66/-0
    • View Profile
Re: Paging to and from a softphone with Mitel UCA
« Reply #3 on: May 03, 2014, 11:16:47 AM »
Looking at the feature matrix. Direct Page, which I think you are talking about, can be intiated only for UCA softphone

Offline unclejemima

  • Full Member
  • ***
  • Posts: 165
  • Country: ca
  • Karma: +0/-0
    • View Profile
Re: Paging to and from a softphone with Mitel UCA
« Reply #4 on: May 07, 2014, 04:08:56 PM »
Looking at the feature matrix. Direct Page, which I think you are talking about, can be intiated only for UCA softphone

Sorry, what do you mean by this?  What is Direct Page and if you say it can be initiated only for a UCA softphone...would not the UCA mobile app with a softphone license work?

Let me know,

Offline unclejemima

  • Full Member
  • ***
  • Posts: 165
  • Country: ca
  • Karma: +0/-0
    • View Profile
Re: Paging to and from a softphone with Mitel UCA
« Reply #5 on: August 25, 2014, 07:01:31 PM »
Sorry.  Never got a reply to what exactly "direct page" is.

Thanks!

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: Paging to and from a softphone with Mitel UCA
« Reply #6 on: August 25, 2014, 10:37:06 PM »
Direct page is paging only a single phone, not a group.

I just looked it up in the MiCollab Engineering guide as well. Direct paging can be initiated, but not received on the softphone for a MiVoice Business (5000) system. And group pages can neither be initiated or received on either desk or softphone on a MiVoice Business system. Sorry.
« Last Edit: August 25, 2014, 10:49:32 PM by bluewhite4 »


 

Sitemap 1 2 3 4 5 6 7 8 9 10