Mitel Forums > Mitel MiVoice Business/MCD/3300

Night service message

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evan631:
But if you look at the business schedule there...all 0:00  how would that work?

I would really like to know how it was turned on to night.  Our admin, does not know how to do it.  I have to look and see if the ICP rebooted, but i doubt it.  It's even on a UPS.

bobcheese:
night service can be activated by a feature access code also. check the COS of your stations to see if 'dialled night service' is allowed. Also you can look through the maintenance logs to see service changes and who did them.

evan631:
That was one of the first things i looked at...Feature access codes.  There are none. 

I will check the logs and see. 

Thanks for all the help guys!

                     

v2win:
Is there a console?

Mattmayn:

--- Quote from: evan631 on October 01, 2009, 04:20:08 PM ---Under Business hours this is what i see:

Open/Closed System greetings based on:    ICP Day/Night Mode   
 
   Open   Closed   
Sunday   00:00   00:00     
Monday   00:00   00:00     
Tuesday   00:00   00:00     
Wednesday   00:00   00:00     
Thursday   00:00   00:00     
Friday   00:00   00:00     
Saturday   00:00   00:00
 
Nothing is set, and i do not know if it was changed.


I have tried the CP service day...and it worked.

Now i wonder if it will change over tonight if the schedule is set like this.



--- End quote ---


Since use ICP Day/Night mode is selected it ignores the times in the Business hours list. You set it this way if you wish to change the service mode manually.

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