Author Topic: Mediatrix  (Read 2289 times)

Offline ccitechpatrick

  • Jr. Member
  • **
  • Posts: 60
  • Country: ca
  • Karma: +0/-0
    • View Profile
Mediatrix
« on: March 18, 2014, 11:27:20 AM »
I have several Mediatrix 4100 series connected via SIP to a Mitel 3300 MCD. Users are required to dial 9 to make an outside call. When they dial the 9 on a mediatrix port, however, they do not get second dial tone. This is confusing for some of the users. Is there a way that I can make the Mediatrix produce dial tone after the first 9 is dialed? Does anybody have any experience with the Mediatrix?


Offline jrg0852

  • Sr. Member
  • ****
  • Posts: 309
  • Country: us
  • Karma: +3/-0
  • Look out for the next tech. because it may be you!
    • View Profile
Re: Mediatrix
« Reply #1 on: March 18, 2014, 11:53:48 AM »
Do you have the 3300 setup for the 2nd dialtone after 9?

Offline ccitechpatrick

  • Jr. Member
  • **
  • Posts: 60
  • Country: ca
  • Karma: +0/-0
    • View Profile
Re: Mediatrix
« Reply #2 on: March 18, 2014, 12:11:08 PM »
yes, it works for analog and IP extensions. The issue is in the Mediatrix itself, it is a SIP device so it doesn't even send the number to the 3300 until it deems that the whole number (including the 9) has been dialed. In other SIP ATA's that I have used, or SIP conferences phones for that matter, I can make this work by putting a 9, into the dial plan but the Mediatrix doesn't like the comma in the dial plan.


 

Sitemap 1 2 3 4 5 6 7 8 9 10