IP console

[super6]

Can anyone tell me where the list of users is help in the IP console software?   I have a couple users that use this console and when I try to add users to a BFF group all the users are not listed on the left side.  If i try to add manually to the XML file I can get the extension to show up but no names net to them.  Anyone know where the list gets populated in the console software?  I am trying to add all the office groups so teh operator can see who is on the phone and who isn't.  Any help is appreciated.  Thanks

[MitelAvayaNortel]

You need to add the missing extensions to the remote busy lamp form on the 3300, then restart the console.  The extensions should then show in the left hand side.

[Mattmayn]

They will show if they are used as a DSS/BLF anywhere on the system.

[super6]

Thanks for the help Guys.  I think i have it now.  Much appreciated!!