Author Topic: IP console  (Read 1672 times)

Offline super6

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IP console
« on: March 10, 2014, 05:30:27 PM »
Can anyone tell me where the list of users is help in the IP console software?   I have a couple users that use this console and when I try to add users to a BFF group all the users are not listed on the left side.  If i try to add manually to the XML file I can get the extension to show up but no names net to them.  Anyone know where the list gets populated in the console software?  I am trying to add all the office groups so teh operator can see who is on the phone and who isn't.  Any help is appreciated.  Thanks


Offline MitelAvayaNortel

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Re: IP console
« Reply #1 on: March 10, 2014, 05:59:33 PM »
You need to add the missing extensions to the remote busy lamp form on the 3300, then restart the console.  The extensions should then show in the left hand side.

Offline Mattmayn

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Re: IP console
« Reply #2 on: March 11, 2014, 07:39:10 AM »
They will show if they are used as a DSS/BLF anywhere on the system.

Offline super6

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Re: IP console
« Reply #3 on: March 14, 2014, 11:46:31 AM »
Thanks for the help Guys.  I think i have it now.  Much appreciated!!


 

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