Mitel Forums - The Unofficial Source
Welcome,
Guest
. Please
login
or
register
.
Did you miss your
activation email
?
1 Hour
1 Day
1 Week
1 Month
Forever
Login with username, password and session length
News:
Welcome to Mitel Forums. The Mitel resource - by techies, for techies...
Home
Help
Search
Calendar
Login
Register
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel Software Applications
»
Cannot reply to a Voicemail with the 2 Key
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: Cannot reply to a Voicemail with the 2 Key (Read 1459 times)
ismgr
Contributer
Posts: 6
Country:
Karma: +0/-0
Cannot reply to a Voicemail with the 2 Key
«
on:
January 31, 2014, 06:31:01 PM »
When some of our users leave a VM and you press 2 to reply you receive this error,"No return address for this message, you cannot answer it." Only happens to some others are fine. Anyone know the fix?
Logged
ralph
Mitel Forums Admin
Hero Member
Posts: 5767
Country:
Karma: +469/-0
Published Author: http://amzn.to/2dcYSY5
Re: Cannot reply to a Voicemail with the 2 Key
«
Reply #1 on:
February 05, 2014, 08:26:25 AM »
In order for the system to know where to reply to it has to know what mailbox the message was left from.
Try this:
1) log into your vm and leave a message for someone.
2) call that same person's extension and let it
roll
to VM.
3) have that person log into his mailbox, listen to the messages and try to reply.
I'm betting the message that was left when the call rolled to VM cannot be responded to. If it can be then make another call from any non-prime line on your phone and let it roll again. Try responding to that message.
Ralph
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Mitel Forums - The Unofficial Source
»
Mitel Forums
»
Mitel Software Applications
»
Cannot reply to a Voicemail with the 2 Key
Sitemap
1
2
3
4
5
6
7
8
9
10