Hi there Mitel friends,
I want to test the following.
I have a Mitel 3300 and a server on the same Vlan. On the server I installed demo call center software. For the Call Center to be able to connect to the Mitel 3300 ICP a SIP trunk is needed. When the call center software is connected with the MItel, it will receive all ACD information in order to make report and real-time monitoring of queues.
SIP trunk information needed for the call center software is username, password and IP address. Can anyone help me with this?
Thanks in advanced.
Gimitel