« previous next »
Pages: [1]   Go Down

Author Topic: Disable Personal Contact Options  (Read 1803 times)

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Disable Personal Contact Options
« on: January 10, 2014, 11:24:57 AM »
Have a customer with embedded voicemail. They would like to disable the Personal Contact options for certain users.

I thought there was a technicians function code that could do this, but I'm not finding it.

Anyone know the code or how to do this?
Logged

Offline x-man

  • Hero Member
  • *****
  • Posts: 1129
  • Country: gb
  • Karma: +25/-0
    • View Profile
Re: Disable Personal Contact Options
« Reply #1 on: January 10, 2014, 12:46:52 PM »
Just don't enter anything when requested for numbers (thanks Ralph).
Logged

Offline bluewhite4

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1041
  • Country: us
  • Karma: +20/-0
    • View Profile
Re: Disable Personal Contact Options
« Reply #2 on: January 10, 2014, 12:50:33 PM »
The problem is that users are entering that information, and the site administrator would like to prevent them from hearing those prompts at all.

Ended up calling support and while Express Messenger used to have an option to disable it, that didn't make it into the 3300. Oh well, now they just have to decide if they want it enabled at all then or not.
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10