I have an issue here that maybe you guys can point me in the right direction with...
When you dial our 800 number the attendant console picks up. You can either dial an extension, go into directory, or dial 0 for the operator. When you dial 0 for the operator it seems to go back into the attendant console VM system, asking you to enter a mailbox number. I need it to ring an extension.
Keep in mind we do not use the embedded voicemail for our users, just the attendant console.
Any thoughts? I have looked in many place and thought i was on the right track, but no results.
Thanks,
Evan