Author Topic: SIP client on MCD can't dial out  (Read 2298 times)

Offline JasonTaylor

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SIP client on MCD can't dial out
« on: December 24, 2013, 04:20:48 AM »
Hello guys and girls. I wonder if someone can help me with an issue I've come across on our in house MCD on v6 (12.0.0.49). I have been testing a Mitel 5624 wifi handset and it is registered on the system and I have given it a COR group number which allows it to dial out on just about anything (same number as my office ext) however it won't dial out. It must be a setting in the system as I have also connected a SIP client on my iPhone as a different extension and I get the same problem? Can anyone point me in the right direction?


Offline x-man

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Re: SIP client on MCD can't dial out
« Reply #1 on: December 24, 2013, 04:49:55 AM »
can you ring in to it? is this through your normal trunks? can you dial internally?

Offline JasonTaylor

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SIP client on MCD can't dial out
« Reply #2 on: December 24, 2013, 04:51:02 AM »
Yes internal calls are fine both ways

Offline x-man

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Re: SIP client on MCD can't dial out
« Reply #3 on: December 24, 2013, 07:30:32 AM »
Have you given it a SIP COS?

Offline marcolive

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Re: SIP client on MCD can't dial out
« Reply #4 on: December 25, 2013, 04:53:42 PM »
Double check you have "PSTN access via DPNSS" enabled in your class of service.


 

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