I'm looking for a way that I can set up a phone that has Privacy Released for some keys but not all.
For example:
I have a hunt group of lines for a main number. Multiple people answer these lines. The problem is one person will answer and a half second latter the second person barges in on the call accidentally.
But...
I also have other lines where I do want the users to be able to barge in on the same phone. For example: MRD and ARD lines.
I had hopped that I could set up a phone phone with a COS that disallowed privacy release and use key appearance of that phone for the main lines. Nope. It appears that the COS that controls this is applied to the phone where the line is active.
Our competition can set this feature key by key / line by line so we're trying to answer that objection.
Anyone have any thoughts?
Ralph