Hi there,
Right now we have a number of 5000's that make outgoing calls through a remote 3300 via SIP. I want the outbound caller ID to reflect the DID for these remote locations instead of the primary DID for the 3300. Inbound calls are also routed through this same 3300 and then forwarded to the 5000's using a system speed call with the sites DID.
So I go to Trunks > SIP > DID Ranges for CPN Substitution and add the 5000's range and the DID i want it to reflect and it doesnt work.
Strange thing is an old location that we rolled out a long time ago works just fine this way, just newer sites arent working right.... I am figuring there is a setting somewhere I am missing...
Any thoughts? Thansk!