Author Topic: Call Forward Always and Voicemail  (Read 1706 times)

Offline atrain24

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Call Forward Always and Voicemail
« on: October 04, 2013, 02:47:30 PM »
I have a site that wants to forward a Set to another Internal Set but also need it to route to the Voicemail....

Example: 240 needs to be forwarded to 285 but when 285 does not answer, it reroutes to 285's VM....Currently it goes back to 240's Voicemail.

I know there's a way to do it but have since forgotten.

Thanks in advance folks!


Offline LoopyLou

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Re: Call Forward Always and Voicemail
« Reply #1 on: October 07, 2013, 08:23:02 AM »
Embedded or external? embedded you can forward the first set to a name tag hunt group with a number of *285. That will dump it in 285's mailbox. More difficult on an external as external voicemails don't like the *285. Can't remember off the top of my head.


 

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