« previous next »
Pages: [1]   Go Down

Author Topic: maintenance commands - tracing a call  (Read 5855 times)

Offline LeoAbse

  • Jr. Member
  • **
  • Posts: 40
  • Country: wales
  • Karma: +0/-0
    • View Profile
maintenance commands - tracing a call
« on: October 02, 2013, 01:13:29 PM »
Mitel 3300 MCD 4
For an incoming external call which routes via forwarding through a couple of different routes is there a command like a trace or monitor so I can see where the call is going ? Thanks
Logged

Offline lundah

  • Global Moderator
  • Hero Member
  • *****
  • Posts: 1163
  • Country: us
  • Karma: +63/-0
  • Senior Chief Grunt
    • View Profile
Re: maintenance commands - tracing a call
« Reply #1 on: October 02, 2013, 03:00:32 PM »
Assuming the call hits either an ISDN or MSDN/XNET/IP trunk somewhere along the path, you can use CCS Trace.
Logged

Offline jrg0852

  • Sr. Member
  • ****
  • Posts: 309
  • Country: us
  • Karma: +3/-0
  • Look out for the next tech. because it may be you!
    • View Profile
Re: maintenance commands - tracing a call
« Reply #2 on: October 03, 2013, 10:59:35 AM »
I have attached a doc that tells you the traces and the meaning of the print outs. Tell me if this helps. Thanks.
Logged

Offline LeoAbse

  • Jr. Member
  • **
  • Posts: 40
  • Country: wales
  • Karma: +0/-0
    • View Profile
Re: maintenance commands - tracing a call
« Reply #3 on: October 03, 2013, 11:30:26 AM »
It does - Thank you for taking the time - Cheers
Logged

Pages: [1]   Go Up
« previous next »
 

Sitemap 1 2 3 4 5 6 7 8 9 10