Author Topic: 5320 Station Speed Dial with a #?  (Read 2644 times)

Offline jp0013

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5320 Station Speed Dial with a #?
« on: September 16, 2013, 03:58:09 PM »
Ya know how on a 5340 the display gives you the option to insert a # so that the phone doesn't think you're just trying to save your entry when you press #?

Is there a workaround for 5320 phones? Here's what I'm trying to do:

Customer wants a speed dial button that will allow them to forward their phantom (9999) to an external number. As of right now, the process is this:

359
9999
1234#
355
8
1-800-xxx-xxxx

If I can't simplify this with a station speed dial, is there a way to use the system speed dial? I tried it but the sys speed dial always seems to grab a channel automatically...


Offline jp0013

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Re: 5320 Station Speed Dial with a #?
« Reply #1 on: September 16, 2013, 04:12:17 PM »
Feature Code Key inserts a * or #, now I'm just limited by the allowable number of characters, sigh.... :'(

Offline dwayneg

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Re: 5320 Station Speed Dial with a #?
« Reply #2 on: September 16, 2013, 05:19:24 PM »
It can be done!  I do it all the time and the trick is that you must work around the 16-digit maximum in station speed dials.  In the example you show I'd probably set up a new phantom PERMANENTLY forwarded to the 11-digit outside number, ext no longer than 3 digits.  Then on the original phantom cut it back to 3 digits max, pass 3 digits also.  Set up your Sta Spd for 359, old phantom, pass#, 355, new phantom.  Now everything fits in 16 digits.

Offline jp0013

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Re: 5320 Station Speed Dial with a #?
« Reply #3 on: September 26, 2013, 03:01:04 PM »
It can be done!  I do it all the time and the trick is that you must work around the 16-digit maximum in station speed dials.  In the example you show I'd probably set up a new phantom PERMANENTLY forwarded to the 11-digit outside number, ext no longer than 3 digits.  Then on the original phantom cut it back to 3 digits max, pass 3 digits also.  Set up your Sta Spd for 359, old phantom, pass#, 355, new phantom.  Now everything fits in 16 digits.

That is awesome!


 

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