Author Topic: Call Waiting  (Read 1898 times)

Offline pakman

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Call Waiting
« on: September 20, 2013, 11:08:02 AM »
I've got a gal who cannot have a DID at this location so I set her up with a analog line for her second line. When she's on this line she hears the beep of the second incoming call but cannot pick it up. I have turned this on in COS and from what I read on the 5330 manual she should be able to hit the switchhook or the circle with the X to answer this call but it just hangs up on me when we test. Am I missing something? Mitel 3300 6.0. I have confirmed her phone is in the COS I turned this on in.

Thanks,


Offline jrg0852

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Re: Call Waiting
« Reply #1 on: September 20, 2013, 11:29:46 AM »
Make sure for the COS for the phones AND the trunks has Trunk Flash Allowed set to yes. Then you will have to make sure you have a feature access code for Trunk Single Flash. I think that is all. If anyone else needs to add something please do. Thanks.


 

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