Call Waiting

[pakman]

I've got a gal who cannot have a DID at this location so I set her up with a analog line for her second line. When she's on this line she hears the beep of the second incoming call but cannot pick it up. I have turned this on in COS and from what I read on the 5330 manual she should be able to hit the switchhook or the circle with the X to answer this call but it just hangs up on me when we test. Am I missing something? Mitel 3300 6.0. I have confirmed her phone is in the COS I turned this on in.

Thanks,

[jrg0852]

Make sure for the COS for the phones AND the trunks has Trunk Flash Allowed set to yes. Then you will have to make sure you have a feature access code for Trunk Single Flash. I think that is all. If anyone else needs to add something please do. Thanks.