Author Topic: Problem with blind transfer on a call flow to Nuance server.  (Read 1952 times)

Offline august

  • Sr. Member
  • ****
  • Posts: 258
  • Country: ca
  • Karma: +9/-0
    • View Profile
Problem with blind transfer on a call flow to Nuance server.
« on: September 13, 2013, 08:15:45 PM »
We have a problem, probably since the last upgrade.

We have An MxeServer, a Nupoint connect to the MxeServer and a Mxe Controller connect to Nuance (Speech Recognition Server) with sip trunks.

If we dial the Nuance number from a phone on the MxeServer, it's working. The problem is in all the callflow, we have program the # to do a blind transfer to the Nuance number.  This is not working anymore.  I suspect it stop working since the last upgrade, but I'm not sure.

Nupoint transfer the call, but we now have a silence until we hangup the phone. 

Do you have an idea to help me?


 

Sitemap 1 2 3 4 5 6 7 8 9 10