Got an odd one that I've been round and round in circles with a few times, and just cannot seem to find the cause. I think it is something in COS, but not 100% sure on it.
The error is that when a user tries to dial from UCA, they get a call cannot be completed error on the client.
The server logs show:
SetAutoAnswer command for DN xxxx failed. Reason: SXERR_FEATURE_NOT_ALLOWED
MakeCall command for DN xxxx failed. Reason: No Free Lines available.
As far as the first error goes, it is a COS error, but the odd thing is that auto answer is enabled for the COS of the handset.
For the second error, I can't seem to find the cause. It doesn't seem to matter which COS is being used, and have tried multiple handsets (eg. physical mitel 5330, soft phone, EHDU, etc) all with the same failure. At the time that it's been tested there are no other calls up on the system, or on the handsets itself, so I'm sure that there are lines available!
All other functions of the client work fine, and the system is running latest build of UCA 6.
Has anyone else come across this before?