Author Topic: TAPI driver for UCA 5.1 / Your Assistant Lite Download  (Read 4735 times)

Offline jraward

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TAPI driver for UCA 5.1 / Your Assistant Lite Download
« on: July 15, 2013, 04:23:23 AM »
Hello everyone, I posted this on the Tek Tips forum to no avail, but I was hoping someone may be able to help here.

We have a DMS/CRM system that uses IE and it provides a phone book window that shows all the numbers you could ever need and allows you to click on them. However when you click it asked for TAPI, which the UCA application doesn't provide.

I know there's an Ingenius connector thing that helps, however after paying god knows how much for an assortment of about 56 different licenses per user I'm keen to find something that doesn't cost lots (read: anything) to enable this feature.

I heard that Your Assistant Lite provided this driver, uninstalling after installing it left the driver but not the program (which would be ideal) but is there a way to a) get hold of this program (which is long since gone) or b) providing this functionality easily?

Any help much appreciated.


Online ralph

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Re: TAPI driver for UCA 5.1 / Your Assistant Lite Download
« Reply #1 on: July 15, 2013, 11:22:25 AM »
Tek Tips???
That was silly.

Here's a DL page for YA Lite:  [urlwww.voip-security.net/index.php/downloads/mitel/viewdownload/27-mitel/280-ya-lite-3-0-9]Mitel YA Lite Free Version[/url]

Ralph

Offline johnp

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Re: TAPI driver for UCA 5.1 / Your Assistant Lite Download
« Reply #2 on: July 15, 2013, 02:37:15 PM »
My UCA client v5.1.34.0 has a tapi service provider

Offline Splosh

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Re: TAPI driver for UCA 5.1 / Your Assistant Lite Download
« Reply #3 on: July 15, 2013, 05:08:32 PM »
My UCA client v5.1.34.0 has a tapi service provider

Johnp, how do you use the TAPI? Can you use it outside of outlook?

Offline johnp

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Re: TAPI driver for UCA 5.1 / Your Assistant Lite Download
« Reply #4 on: July 17, 2013, 07:26:41 AM »
I've only played around with the dialing. It works with Outlook and built in dialer.exe as for others, not sure. I do like this approach
http://mitelforums.com/forum/index.php/topic,3655.msg15277.html#msg15277


 

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