Author Topic: IDS Sync failing to update existing DN's  (Read 3327 times)

Offline wezza

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IDS Sync failing to update existing DN's
« on: July 11, 2013, 03:28:46 AM »
Hi,

I am having trouble getting IDS sync to update existing user information on my 3300.
Active software load: 12.0.1.24
Platform: MXe, 512MB

If the DN does not exist, IDS creates the extension without a problem and if I then change details on the DN and do another sync it also applies the changes without problems.

However I am trying to sync with existing DN's that were not created using IDS sync.
The extensions I am trying to update are checked for IDS Manageable.

This is the error log from the IDS Data Management:-

Personal Information
 Last Name  Leandra 
 First Name  Petzer 
 Department  Tenders 
 Location  High Road 
 Role   
 Language   
 Email  leandra.petzer@dieselpower.co.za 
 Login ID   
 
Service Information
 Directory Number  9338 
 
 
Hosting Information
 Home Element  Host1 
 Secondary Element   
 Directory Server  ADTE02 
 Distinguished Name  CN=Leandra Petzer,OU=Benoni Users,OU=BDM Users,DC=BDM,DC=local 
 
 
Other Information
 Date/Time  2013-07-09 11:52:19 
 Last Retried  2013-07-09 15:20:29 
 Action  Add 
 Status  Application Error 
 Reason  User/device: The directory number already exists.




 

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