On our 5340 phones, we have 2 lines dedicated to 1-800 #'s.
Key #22 and #23 on the 5340 phones each handle one of the 2 numbers.
I can call the 800 # and the appropriate line will ring (ie, #22 key or #23 key) and can answer the call just fine.
The problem comes when I try to call out, it will just phone the intercom hunt group inside the building. It used to call out on the 800 # of the line you choose (ie, choose key #22, it would call out on that 800#)
This USED to work, but now it does not.
Can anyone tell me what I need to do to fix this so that instead of calling the IC huntgroup when pushing the button, I can call using an outside line?
Let me know!