Programming Extensions on Mitel 53xx Phones

[jeremywatco]

Maybe I am just having one of those days but for the life of me I cannot figure out how to program a key on a 5330 or 5360 phone to allow me to see another extension and whether or not they are on their line or dnd, etc. I can setup a speedkey to their extension but that doesnt give me any visibility.... probably something totally simple I am missing.

Thanks.

[ralph]

Under the Multi line key appearances form you can add a DSS button to the phone.

Ralph

[jeremywatco]

Again your my hero!

[Mattmayn]

Just an FYI, if you build a DSS/BLF for an extension and you still don't see them as off-hook make sure you enable "BLF - Busy Indication based on set enabled" in System Options. That will show you when the are on non-prime appearances on their set.

[ralph]

make sure you enable "BLF - Busy Indication based on set enabled" in System Options

That's one I've forgotten about.  Thanks, Mattmayn.

Ralph

[x-man]

and depending on the software level you can only monitor one DN on 16, 32 or 64 appearances.

[Splosh]

Can a 5360 user program a button with DSS/BLF without access to the MCD end? I.e can I shown them how to do it?

[ralph]

The user can only do speed dials at the phone.  Not DSS buttons.

Ralph