Author Topic: Programming Extensions on Mitel 53xx Phones  (Read 3466 times)

Offline jeremywatco

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Programming Extensions on Mitel 53xx Phones
« on: October 19, 2012, 08:46:19 PM »
Maybe I am just having one of those days but for the life of me I cannot figure out how to program a key on a 5330 or 5360 phone to allow me to see another extension and whether or not they are on their line or dnd, etc. I can setup a speedkey to their extension but that doesnt give me any visibility.... probably something totally simple I am missing.

Thanks.
« Last Edit: October 22, 2012, 10:05:43 AM by ralph »


Offline ralph

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Re: Programming Extensions on 53xx Phones
« Reply #1 on: October 19, 2012, 09:39:34 PM »
Under the Multi line key appearances form you can add a DSS button to the phone.

Ralph

Offline jeremywatco

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Re: Programming Extensions on 53xx Phones
« Reply #2 on: October 19, 2012, 09:54:21 PM »
Again your my hero!

Offline Mattmayn

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Re: Programming Extensions on 53xx Phones
« Reply #3 on: October 22, 2012, 08:07:06 AM »
Just an FYI, if you build a DSS/BLF for an extension and you still don't see them as off-hook make sure you enable "BLF - Busy Indication based on set enabled" in System Options. That will show you when the are on non-prime appearances on their set.

Offline ralph

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Re: Programming Extensions on 53xx Phones
« Reply #4 on: October 22, 2012, 10:05:22 AM »
Quote
make sure you enable "BLF - Busy Indication based on set enabled" in System Options

That's one I've forgotten about.  Thanks, Mattmayn.

Ralph

Offline x-man

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Re: Programming Extensions on Mitel 53xx Phones
« Reply #5 on: October 22, 2012, 01:17:51 PM »
and depending on the software level you can only monitor one DN on 16, 32 or 64 appearances.

Offline Splosh

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Re: Programming Extensions on Mitel 53xx Phones
« Reply #6 on: July 08, 2013, 04:08:34 PM »
Can a 5360 user program a button with DSS/BLF without access to the MCD end? I.e can I shown them how to do it?

Offline ralph

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Re: Programming Extensions on Mitel 53xx Phones
« Reply #7 on: July 08, 2013, 04:26:46 PM »
The user can only do speed dials at the phone.  Not DSS buttons.

Ralph


 

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