Author Topic: Mitel 5330 IP phone at Remote office on a VPN connection  (Read 2897 times)

Offline schuitkds

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Mitel 5330 IP phone at Remote office on a VPN connection
« on: July 16, 2013, 12:33:35 PM »
Good morning
I am trying to deploy a Mitel 5330 IP phone at a remote office
the phone works when connected at the corporate office
when connected at the remote side  i get a a message TFTP server Unavailable
I can ping the phone system gateway, ICP and TFTP ip address's
from a laptop on the remote side
i can not ping these address with the diagnostics from the IP Phone
what am i missing
connectivity and ping test from the phone work when the unit is connected in the main office but not at the remote office


Offline acejavelin

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Re: Mitel 5330 IP phone at Remote office on a VPN connection
« Reply #1 on: July 16, 2013, 04:59:25 PM »
Are you using a static IP address in the phone? It sounds like a Gateway issue...


 

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